Bovegas Casino Privacy Policy

Welcome to the Bovegas Privacy Policy. This page explains how we collect, use, store and protect the personal information you provide when you create an account, play games, make deposits or otherwise use our services. We take your privacy seriously and describe below the types of data we handle, why we process it and how you can exercise your privacy rights.

Types of data we collect

We collect several categories of information to operate your account and provide our services. That information may include personal data, technical data and transactional data.

Personal data

Personal data includes information you provide directly when registering or contacting us, such as your full name, date of birth, email address, phone number, residential address and identification documents for verification. It also covers payment details provided for deposits and withdrawals, subject to secure handling and any tokenization used by our payment partners.

Technical data

Technical data covers information automatically collected from your device and connection. This may include IP address, device type, browser and operating system, unique device identifiers, language and approximate location, plus logs of your activity while using the site or app.

Transactional data

Transactional data relates to your account activity and includes deposit and withdrawal history, wager and bet records, game history, bonus and promotion usage and communications with customer support. We retain this data to manage accounts, process payments and detect suspicious activity.

How we use your information

We use personal and technical data to create and manage your account, process payments, verify identity, comply with legal and regulatory obligations, detect and prevent fraud, and respond to support requests. Transactional data is used to keep accurate records of play and to resolve disputes. With your consent we may also use contact details to send transactional messages and occasional marketing communications. You can opt out of marketing at any time.

Data protection practices

We employ industry-standard security measures to protect your information, including encryption in transit, access controls, and regular security reviews. Access to personal data is limited to authorised personnel and third-party service providers who need the information to perform services on our behalf. While we strive to protect your data, no system is completely secure and we encourage you to use strong, unique passwords.

Cookies and tracking technologies

We and our partners use cookies and similar technologies to provide core site functionality, remember preferences, analyse site usage and personalise content. You can manage cookie settings through your browser or device. Blocking cookies may affect how parts of the site function.

User rights

You have rights over your personal information, including the right to access, correct, restrict processing, object to certain uses, and withdraw consent where processing is based on consent. You may also request deletion of your data, subject to legal and business retention requirements that require us to keep certain records.

Access, correction and deletion

To exercise your rights or update your information, contact our support team at [email protected]. We may ask you to verify your identity before making changes. We will respond to valid requests in accordance with applicable privacy laws and our internal procedures.

Information sharing and third parties

We share information with third parties where necessary to provide services - for example, payment processors, identity verification providers, analytics and fraud prevention vendors, and legal or regulatory authorities when required. We require service providers to protect personal data and to process it only on our instructions.

Privacy policy updates

We may update this policy from time to time to reflect changes in our practices or legal requirements. When we make material changes we will post an updated policy on the site and, where appropriate, notify you by email or account message. Continued use of our services after changes indicates acceptance of the revised policy.